Sonos this week launched a significant redesign for the Sonos app, introducing customizable dwelling display screen meant to ship a customized listening expertise. The replace was introduced again in April, however simply went stay, and sadly, it removes quite a few options whereas additionally introducing a number of bugs.
A number of complaints on social media have known as the app a “step again” with lacking options like enhancing a music queue, managing playlists, shuffling a music library, and setting alarms and timers, together with gradual efficiency and hard-to-access system controls. There has additionally been suggestions from customers about lacking accessibility options.
The Verge requested Sonos concerning the destructive suggestions, and in response, Sonos mentioned that it is conscious of the complaints, however “it takes braveness” to rebuild a core product.
Redesigning the Sonos app is an formidable enterprise that represents simply how critically we’re dedicated to invention and re-invention. It takes braveness to rebuild a model’s core product from the bottom up, and to take action understanding it could require taking a number of steps again to in the end leap into the longer term.
The app’s revitalization not solely goals to deal with what clients have been asking us for within the short-term, however can also be essential for supporting the thrilling improvements to come back from Sonos within the years forward.
We understand there are beloved options our listeners are desirous to proceed having fun with now. We’re working diligently to reintroduce them within the coming months, alongside extra enhancements that can make for an excellent higher app expertise.
That is just the start of an thrilling new chapter for Sonos as we proceed to develop the way in which listeners can entry and revel in all of the content material they love in a extra personalised and seamless method. We’ve all the time and can proceed to hearken to buyer suggestions so we will create sound experiences that effectively exceed each our requirements and the requirements of our listeners.
Sonos mentioned that it’s working to deal with the lacking options “within the coming months,” and the replace will in the end result in “thrilling improvements” within the years to come back. There isn’t a method for iOS clients who’ve already upgraded their apps to return to the prior model, although customers are calling for Sonos to roll again the replace till the brand new app is extra totally fleshed out.
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