Your Spotify app can crash for a number of causes, primarily because of a nasty community connection or a server downside from the back-end aspect. You may seek for this problem on the Spotify neighborhood to see whether or not it’s a server downside.

In case you see many complaints about your problem, meaning the issue is from the server aspect, which can probably be fastened quickly. Nevertheless, if that’s not the case, you may observe the confirmed strategies to repair your problem.
1. Restart your Machine
The primary answer it’s essential attempt is to restart your system as a result of it helps remove background apps, clear knowledge from RAM, and restart all of the important background providers, together with the community providers. Since this problem doesn’t happen because of a specific trigger, restarting the system is the easiest way to start out.
2. Flip off Gapless playback (Android/iOS customers)
Gapless playback is a characteristic that skips the hole between songs which helps take heed to songs with a easy transition. Though it’s a good characteristic, it has been accused of inflicting a problem the place a number of songs get skipped routinely after listening to 1 or 2 songs. Due to this fact, turning off gapless playback will assist repair this problem.
Android/iOS
- To show off Gapless playback, go to Settings from the highest.
Opening Spotify settings - Right here disable Gapless playback by toggling off the button.
Turning off Gapless playback
3. Test Spotify servers
One other necessary issue that needs to be checked is Spotify servers that is perhaps down and inflicting lag whereas taking part in songs. You probably have not checked the Spotify servers but, we advocate you go to Downdetector to test whether or not the servers are down or not. If they’re down, you will want to attend until the servers return to a secure standing.
4. Reset Community settings
A secure web connection additionally issues in taking part in Spotify songs with out lag and crashes. You probably have a nasty web connection, you’ll encounter issues whereas listening to songs. On this case, first, test your web connection on one other system. If it’s working correctly, then attempt resetting the community settings.
Resetting the community settings will revert all of the configurations utilized to your community. In case you unintentionally misconfigure your community settings, Spotify received’t play songs easily and can crash. Due to this fact, attempt resetting these settings to repair this problem.
Home windows
- On Home windows, click on Begin Menu and kind Settings.
Opening Home windows Settings - Open settings and go to Community & Web.
Navigate to Community & Web - Click on Community reset after which click on Reset Now.
Resetting Community Settings
Android
- Open Settings and faucet on Connection & Sharing.
Navigating to connection & sharing - Scroll all the way down to the underside and navigate to Reset WIFI, cell networks, and Bluetooth.
- Faucet on Reset settings from the underside.
Resetting cell community settings - Faucet OK to verify the reset motion.
Confirming to Reset Community Settings
iOS
- From Dwelling, faucet Settings.
- Go to Basic > Switch or Reset iPhone > Reset.
- In the long run, faucet Reset Community Settings.
macOS
- Click on the Apple icon from the highest left.
- Go to System Preferences.
- Underneath Preferences choose Community.
Opening Community settings on mac - Within the subsequent Window, choose the related WIFI.
- Then, click on Settings and choose Make Service Inactive.
Making a WIFI Community Service Inactive - Click on the Plus icon to make a brand new WIFI service.
- Choose WIFI from the Interface dropdown.
- Identify the service.
- Then, click on Create.
Creating a brand new WIFI service - As soon as the brand new WIFI service is created, click on Apply.
- As soon as full, your Community Settings have been reset. Open Spotify and test in case your problem is resolved.
5. Disable {hardware} acceleration
{Hardware} acceleration is a technique of shifting sure duties to a devoted part to assist full them quicker. As an example, in the event you run an utility with {hardware} acceleration, it’ll assign the vast majority of the duties to devoted {hardware} as a substitute of working it by way of CPU.
On this case, {hardware} acceleration will allow you to use devoted audio {hardware} in your system to encode/decode and course of music. This frees the CPU up, permitting it extra time to spend on further duties assigned to it. Though {hardware} acceleration is a helpful characteristic, it causes songs to cease, freeze and skip sometimes.
Moreover, in case your system doesn’t have the mandatory elements, enabled {hardware} acceleration will trigger Spotify to crash.
To disable the {hardware} acceleration:
Home windows
- To disable the {hardware} acceleration, open Spotify and click on on three dots.
- Hover the mouse on View and untick the {Hardware} Acceleration possibility.
Disabling {Hardware} Acceleration on Spotify - Click on OK to use the settings.
macOS
- Open Spotify and click on Spotify from the highest.
- Untick {Hardware} Acceleration from the record of choices.
Disabling Spotify {Hardware} Acceleration on Mac
6. Run Spotify in a compatibility mode
Compatibility mode runs an utility/recreation with an earlier model of Home windows, which fixes many issues if the compatibility settings with the newest model can not run the applying easily.
If Spotify is crashing, freezing, or lagging in your present compatibility settings, you may attempt working that utility with the sooner model of Home windows, like Home windows 8. Nevertheless, if that answer fails, revert the compatibility settings as it may possibly trigger points later.
Home windows
- To run Spotify in compatibility mode, right-click Spotify and go to Properties.
Opening Spotify Properties - Then go to the Compatibility tab and tick Run this Program in compatibility mode for:
- Then, choose Home windows 8 from the menu.
- Then, click on Apply and click on OK.
Operating Spotify in a Compatibility mode - As soon as performed, launch Spotify and test if the difficulty is fastened.
7. Test for updates
If not one of the steps has labored to date, and servers are usually not down, then we advocate you test for updates. Utilizing an older model of Spotify can result in uncommon app habits, together with freezing and crashing. When a brand new replace is accessible, the customers will get the Replace possibility. As soon as they click on on it, the Spotify app will replace to the newest model.
Home windows
- Open Spotify and click on on the drop-down menu.
- If the replace is accessible, you will notice Replace Out there. Restart Now. Click on on it to replace Spotify to the newest model.
Updating Spotify desktop app
iOS
- Open the App Retailer, and faucet in your Apple account emblem on the highest proper.
- Discover Spotify and faucet Replace. In case you can not discover Spotify right here, it means you’re on the newest model.
Updating Spotify app on iOS or iPod
Android
- Go to Google Play Retailer, search Spotify and faucet on Replace. If the Replace possibility isn’t accessible, you’re on the newest model.
Updating the Spotify app on Android
8. Clear Spotify Cache and AppData
Cache information are short-term information, additionally referred to as junk information, which may be created by the applying to enhance efficiency. In distinction, the App knowledge is the applying knowledge, corresponding to settings, account data, and many others. In case you delete the cache knowledge, the applying won’t have an effect on, however in the event you delete the App Knowledge, it resets the applying like it’s newly put in.
To clear the app knowledge and cache information:
Home windows
- Press the Home windows + R keys collectively to launch Run Window.
- Kind AppData within the search field and click on OK to navigate into the AppData folder.
Opening Appdata folder - Go to Native > Packages > SpotifyAB.SpotifyMusic_zpdnekdrzrea0 > LocalCache.
- Then right-click the Spotify folder and click on Delete from the choices.
Deleting Spotify folder - As soon as performed, launch Spotify and test if the issue is fastened.
Android
- Open Settings and go to Apps.
Navigating to Apps - Faucet on Handle Apps.
Navigating to Handle Apps settings - Seek for the Spotify app, then faucet on it.
- In the long run, faucet Clear knowledge.
Tapping Clear knowledge - Then, faucet Clear all knowledge and Clear cache one after the other.
Clearing Spotify cache and knowledge - Faucet OK to verify.
iOS
You can not clear the Spotify app knowledge on ios units as there isn’t any possibility for that, however you may clear its cache from Settings. Nevertheless, if you wish to clear the app knowledge, you may attempt reinstalling the Spotify app by following the final methodology.
- To take action, open Spotify and go to Settings by tapping the Settings icon from the highest proper.
- Now Scroll down till you discover the Storage possibility.
Navigating to Storage - Faucet on it after which faucet Delete cache.
- Once more faucet on Delete cache to verify the motion.
Deleting Spotify Cache
macOS
- Open Finder and click on Go from the highest.
- Then, click on Pc from the choices.
Navigating to Pc - Double-click the Macintosh and go to Customers then choose the profile for which you wish to clear the cache.
Navigating to the Customers folder - Then go to the Library folder then open the cache folder and delete the com.spotify.consumer folder.
Deleting Spotify Cache on mac - As soon as performed, launch Spotify and test if the issue is resolved.
9. Reinstall Spotify App
If an replace isn’t accessible and the issue nonetheless happens, the final answer you may attempt is to reinstall the Spotify app. If the difficulty is because of an issue with the Spotify app, reinstalling the app will repair it.
iOS
- From dwelling, faucet and maintain Spotify.
- Then faucet Take away App then Delete App.
Tapping Take away App - Once more faucet Delete to delete the app.
Deleting Spotify App
Home windows
- Proper-click the Begin Menu and choose Settings.
- As soon as Settings is opened, go to Apps & options.
Navigating to Apps and options - Discover and choose Spotify after which click on Uninstall.
Uninstalling the Spotify app from Home windows - Once more click on Uninstall to verify.
- After getting uninstalled it, obtain Spotify once more from the web site or Microsoft Retailer.
- As soon as reinstalled, test in case your problem is resolved.
Android
- Go to Settings, then scroll all the way down to the Apps and navigate into it.
- Faucet Handle Apps, then seek for Spotify, after which faucet on it.
Navigating to Handle Apps settings - Faucet Uninstall from the underside.
Uninstalling Spotify App - Faucet OK to uninstall Spotify.
- As soon as performed, go to the Play retailer and set up Spotify from there.
- As soon as performed, test if the difficulty is fastened.