After two years, the Mohali municipal company (MC) has determined to restart the CRAMAT cell utility, via which residents can file their grievances.
Earlier than the app was discontinued in 2020, senior MC officers had been additionally utilizing it to maintain a tab on the standing of guide and mechanical sweeping throughout town. Sanitation workers had been directed to ship pictures in uniform twice a day, in addition to images of the realm cleaned. All senior MC officers can have entry to the app on their telephones via which they may be capable of monitor the functioning of their workers and in addition share their suggestions or instructions there.
“We’ve got initiated talks with app officers and are planning to renew its providers once more with the intention to unravel problems with residents in actual time. Residents can even give their suggestions via the applying relating to upkeep of their respective wards,” shared a MC official.
The appliance, which was launched right here by director of native authorities, Uma Shankar Gupta, throughout his tenure as MC commissioner in 2015, was discontinued in 2020.
Mohali deputy commissioner Amit Talwar has now requested MC authorities to start out the app once more.
“We’re quickly going to carry a gathering with the app workers to know in regards to the functioning of the applying in addition to its value,” an official stated.
Harpreet Singh, a member of CRAMAT shared, “I’ve already ready a presentation in regards to the functioning of the app and can quickly current it earlier than the MC commissioner. We used to cost ₹15,000 per 30 days from MC earlier than they stopped it in 2020”.
In keeping with officers, over 5,000 Mohali residents had been utilizing the app when it was discontinued.
When requested why the app was discontinued regardless of being useful, a senior MC official on situation of anonymity, stated, “Many staffers had been sad about being grilled by the general public on the app and officers saved monitoring them in actual time, which they didn’t like.”