Trade webinar options dialogue with RouteThis, ASSA ABLOY, and Wyze on high points dealing with assist workers within the related residence house
DALLAS, Oct. 3, 2022 /PRNewswire/ — Parks Associates analysis reveals US web households have a mean of 16 related units of their residence, and 52% skilled a minimum of one technical drawback final 12 months, whereas 38% skilled two or extra. As well as, the analysis finds that 63% of shoppers desire to deal with technical assist points over the telephone. The analysis agency will host the business webinar “Supporting the Good House: Attending to the Proper Resolution” on Thursday, October 4, 1 pm CT US (2 pm ET), in partnership with RouteThis.
“Even after educating the patron on the advantages of a tool or service and making the sale, the sensible residence producer’s work will not be achieved,” mentioned Chris White, Sr, Analyst, Parks Associates. “Offering distant assist might be difficult and dear. Within the worst case, the proprietor returns a totally practical machine as a consequence of connectivity issues, that are out of the producer’s management.”
Linked units rely on a powerful, secure Wi-Fi sign, and units on the sting of a house’s Wi-Fi are notably susceptible. The webinar highlights the chance for self-service instruments to fulfill the wants of related shoppers and assist workers. Parks Associates’ analysis exhibits that 55% of sensible residence product homeowners contacted the machine producer to request assist, with increased charges for networked cameras, sensible storage door openers, and sensible sprinklers.
Webinar audio system:
- Kevin Kraus, VP Expertise Alliances, Good Residential Options, ASSA ABLOY
- Jason Moore, Co-founder and CEO, RouteThis
- Chris White, Senior Analyst, Parks Associates
- Jing Xue, Director of Product Administration, Wyze
About Parks Associates
Parks Associates, a woman-owned and woman-led internationally acknowledged market analysis and consulting firm, focuses on rising know-how options serving the patron and small to medium enterprise (SMB) markets. Celebrating its 35th 12 months in 2021, Parks Associates is a accomplice to corporations navigating the altering client know-how landscapes by data-driven market insights, intensive client and business intelligence, customized advertising and marketing companies, and government networking experiences and conferences.
The corporate’s experience consists of residence automation, management methods and safety, digital media and platforms, leisure and gaming, residence networks, web and video companies, related well being and impartial dwelling options, cellular functions and companies, assist companies, client electronics, and vitality administration options.
Every year, Parks Associates hosts business webcasts, the CONNECTIONS™ Convention Collection, Linked Well being Summit, Good Power Summit: Partaking the Shopper, and Way forward for Video: OTT, Pay TV, and Digital Media. https://www.parksassociates.com
SOURCE Parks Associates