The United Financial institution for Africa Plc, (UBA), a multinational monetary firm has upgraded its cell banking software, with a transaction dispute characteristic and different options to ease buyer banking.
This was disclosed in a press release by the financial institution on Thursday saying the transaction dispute menu characteristic on the cell app would assist prospects report any failed transactions from the cell app’s residence web page.
“Disputed transactions have been a serious problem that makes prospects flock to the banking corridor regardless of having digital apps. A brand new addition is the Prolonged Transaction Historical past characteristic, which permits prospects to view and entry as much as six months of their transaction historical past, an Enhanced PIN Pad, with measurement changes tailor-made particularly for smartphones,” the assertion stated.
It added that the upgraded cell app enhanced safety by introducing elevated safety measures that shield prospects’ monetary transactions.
Shamsideen Fashola, UBA’s Group Head of Retail and Digital Banking stated the improve of the cell banking app exhibits the financial institution’s dedication to offering options that align with the evolving wants of its prospects.
“Our aim is to make sure that banking with UBA stays seamless, safe, and intuitive, and these new options characterize a big step in attaining that goal. By putting larger management and suppleness within the arms of our prospects, we’re empowering them to financial institution on their phrases, anytime, anyplace,” he stated.
Olukayode Olubiyi, Head of Digital Banking expressed his pleasure in regards to the upgrades made to the cell banking app.
“By extending the transaction historical past window, enhancing the PIN pad for smartphone customers, bolstering safety measures and the extra options, we’re empowering our prospects to take larger management of their monetary journeys,” he stated.
