What you should know
- Samsung’s UK help states customers have reported issues with numerous Volkswagon, Skoda, and SEAT car fashions.
- These affected have been unable to attach correctly to Android Auto on the newest Galaxy S24 collection.
- Samsung states the three manufacturers have began engaged on a software program patch. Nonetheless, there are a couple of troubleshooting suggestions customers can strive within the meantime.
Samsung’s newest Galaxy S24 collection is encountering some issues with the Android Auto software program in a couple of automotive manufacturers.
In accordance with Samsung’s UK help, a number of customers have began reporting issues with the S24 collection and their Volkswagon, Skoda, and SEAT vehicles (through 9to5Google). It is vital to notice that the issues do not prolong to each car mannequin inside these manufacturers’ umbrella. Affected customers have been unable to attach their Galaxy S24 machine to their automotive, thus being unable to make the most of navigation options, amongst others.
Samsung presents a couple of troubleshooting suggestions, starting with Volkswagon vehicles. The corporate states there’s a compatibility situation “with hotspot connections” between a couple of VW vehicles and Android telephones. The Korean OEM attributes this drawback to a swap in IP for hotspots because the improve from Android 11 to 14.
This drawback will be fastened by updating your car’s firmware, doubtlessly assuaging the Android Auto points for Volkswagon drivers.
The remaining suggestions contain double-checking your Galaxy S24’s software program and guaranteeing you could have the newest Android Auto app software program. Verify your USB-C cable and port for any injury or particles. And lastly, give your car’s settings a as soon as over for software program updates.
Samsung provides all three automotive producers are engaged on software program updates for the autos, inflicting Galaxy S24 homeowners issues. No phrase on when drivers can anticipate such a repair.
Furthermore, the corporate states customers can contact their automotive’s service heart if not one of the troubleshooting strategies show useful.
Galaxy homeowners went via this dance again in December, following a One UI 6 replace; S23 and S22 units additionally confronted issues with Android Auto. The patch successfully broke wi-fi connectivity for the aforementioned units and customers’ vehicles, which constantly delivered an error message. Those that had been affected had been pressured to lean on their USB-C cables as a substitute of its hands-free technique.
