SPARTANBURG, S.C. – The Metropolis of Spartanburg is encouraging residents to report non-emergency points utilizing their new app.
The “My Spartanburg app” permits residents to report public work points on to metropolis staff.
“The ‘My Spartanburg’ app is an app we launched a pair months in the past and it permits residents and people who find themselves simply within the metropolis to report points for service that they could see,” Communication Manger for the Metropolis of Spartanburg, Christopher George added. “Issues like damaged sidewalks, broken indicators or an overgrown vacant lot. Something that metropolis groups sometimes deal with as a substitute of calling us, you should utilize the app to report it.”
All residents must do is snap an image of the issue, write in a fast description and ship it.
“The app helps you to take a photograph, it makes use of your GPS to find the place the difficulty is and you’ll even observe it,” George added. “It’s also possible to see different requests that people have made as properly. So, if there’s something close by that you just needed to report, should you have a look at the map earlier than hand and also you see someone else has already reported it, you possibly can observe that difficulty after which you will notice when that’s resolved.”
Every difficulty is assigned to a metropolis worker who will work to resolve the issue.
“The problems themselves are routed particularly to the division that handles it. So, in case you have a downed tree, that goes out to floor the upkeep workforce, they see that and they’re able to leap proper on it,” George stated.
Metropolis leaders stated that thus far dozens of requests have been fulfilled utilizing the app.
“I believe a whole lot of of us are realizing that it’s extra helpful than say selecting up the cellphone, I do know that sounds simpler to say choose up the cellphone and name however this manner you really get to trace the difficulty by its progress, so if you name somebody you’ve reported the difficulty however you haven’t any thought what occurs after that with this app you possibly can really know that your difficulty has been resolved,” George stated.
Metropolis leaders stated most reported points have been resolved in a matter of days, to a few weeks, relying on the issue.
The app is free to obtain and may be discovered within the App Retailer and Google Play.
SPARTANBURG, S.C. – The Metropolis of Spartanburg is encouraging residents to report non-emergency points utilizing their new app.
The “My Spartanburg app” permits residents to report public work points on to metropolis staff.
“The ‘My Spartanburg’ app is an app we launched a pair months in the past and it permits residents and people who find themselves simply within the metropolis to report points for service that they could see,” Communication Manger for the Metropolis of Spartanburg, Christopher George added. “Issues like damaged sidewalks, broken indicators or an overgrown vacant lot. Something that metropolis groups sometimes deal with as a substitute of calling us, you should utilize the app to report it.”
All residents must do is snap an image of the issue, write in a fast description and ship it.
“The app helps you to take a photograph, it makes use of your GPS to find the place the difficulty is and you’ll even observe it,” George added. “It’s also possible to see different requests that people have made as properly. So, if there’s something close by that you just needed to report, should you have a look at the map earlier than hand and also you see someone else has already reported it, you possibly can observe that difficulty after which you will notice when that’s resolved.”
Every difficulty is assigned to a metropolis worker who will work to resolve the issue.
“The problems themselves are routed particularly to the division that handles it. So, in case you have a downed tree, that goes out to floor the upkeep workforce, they see that and they’re able to leap proper on it,” George stated.
Metropolis leaders stated that thus far dozens of requests have been fulfilled utilizing the app.
“I believe a whole lot of of us are realizing that it’s extra helpful than say selecting up the cellphone, I do know that sounds simpler to say choose up the cellphone and name however this manner you really get to trace the difficulty by its progress, so if you name somebody you’ve reported the difficulty however you haven’t any thought what occurs after that with this app you possibly can really know that your difficulty has been resolved,” George stated.
Metropolis leaders stated most reported points have been resolved in a matter of days, to a few weeks, relying on the issue.
The app is free to obtain and may be discovered within the App Retailer and Google Play.
