Indian Railways’ RailMadad App: The appliance is a one-stop resolution for prepare passengers to file complaints associated to journey and infrastructure whereas in search of emergency providers.
All about Indian Railways’ RailMadad App. (Photograph credit score: Fb/ Ministry of Railways, Authorities of India)
New Delhi: The Indian Railways’ RailMadad App is designed to facilitate fast on-line grievance submitting and redressal associated to coach journey for passengers. The RailMadad App provides to the prevailing RailMadad portal in addition to calling and SMS amenities supplied by the Indian Railways.
RailMadad app options
- RailMadad app is on the market to customers of Google Android in addition to Apple iOS. The app has been developed by the Centre for Railways Data Programs.
- Each grievance filed on the app shall be assigned a singular ID.
- This may allow grievance redressal monitoring.
- The app will show emergency helpline numbers for passenger comfort.
- RailMadad app will combination each offline and on-line complaints.
- The app will create a database of complaints filed and their redressal
- RailMadad app will ship weekly stories on this information to officers of the Indian Railways
RailMadad app help
RailMadad app gives help associated to:
- Medical points
- Safety
- Amenities for Divyangjan
- Amenities for girls with particular wants
- Onboard complaints
- Prepare- or station-related complaints
RailMadad portal and SMS complaints
RailMadad portal can be accessed by way of the UMANG app, a cluster app for digital providers supplied by the Authorities of India starting from EPFO to Passport Seva.
Prepare passengers can even file their RailMadad complaints utilizing the SMS facility by sending their message to the quantity 139. Passengers can even name on the 139 quantity to register their grievances associated to the prepare journey or railway station.
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