New Delhi, June 24 (SocialNews.XYZ) Standard buying and selling platform Groww got here underneath heavy backlash on social media over the weekend after a buyer alleged that her sister confronted fraud after investing through the monetary companies platform.
She invested the cash in a mutual fund and Groww generated a folio, displaying the present quantity and the expansion, in line with an investor named Hanendra Pratap Singh who raised the problem in a social media submit.
Nevertheless, the alleged fraud occurred when she tried to redeem the funding. She got here to know the folio quantity didn’t exist and all particulars had been allegedly “eliminated” from the dashboard.
The Groww consumer alleged that the app took the cash however by no means really invested it within the mutual fund.
After a lot furore on social media, Groww stated it had credited the claimed quantity to the investor “on a good-faith foundation”.
“To make sure that the investor doesn’t get anxious concerning the claimed quantity, we now have credited it to the investor on good religion foundation,” the corporate posted on X.
“We now have additionally requested the investor to offer the financial institution assertion evidencing the debit of the stated quantity, claimed to have been invested. This can facilitate our scrutiny, in addition to that of our regulators, of the claimed funding in query,” Groww added.
The corporate additional stated that the shopper’s dashboard “erroneously mirrored a folio”.
“We now have defined the identical to the shopper, regretting the error. We now have resolved the reporting subject and are in contact with the shopper for any assist required,” the corporate added.
One other Groww consumer posted on X: “That is regarding. I’ve month-to-month SIP on autopilot utilizing Groww for years and I’ve by no means checked if no matter folio I am allotted is definitely there or not I’ll preserve a sheet to any extent further”.
Supply: IANS
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