1000’s of customers throughout the UK have reported points with the Nationwide Lottery app and web site.
Many have reported points with logging onto the applying with some 1500 complaints being registered at round 6:30am this morning.
There was additionally one other grievance spike at round 11pm final night time with some 2200 outages being registered with Downdetector UK.
Round 53% of the reported outages relate to the app whereas an additional 41% and 6% have been linked to the web site and login.
Points have been registered throughout the nation with hotspots being positioned in Glasgow, Manchester and London.
Customers report points logging onto the Nationwide Lottery app and web site
Hello.
We’re conscious that some gamers are having points accessing our web site and app. Apologies for the inconvenience, our workforce are at present investigating the problem to search out out what has occurred.
^Skye
— The Nationwide Lottery (@TNLUK) July 19, 2024
Plenty of Nationwide Lottery customers took to X, previously generally known as Twitter, to complain in regards to the obvious outage with one individual writing: “Come on@TNLUK your app and web site are down, this has been occurring since 9pm final night time. The actual fact it’s nonetheless not resolved in spite of everything this time is ridiculous.”
One other added: “Has anybody truly been capable of log in to the nationwide lottery web site or use the app since 9pm final night time. @TNLUK Will the problem be resolved in time for at this time’s draw or will it take longer to repair?”
A 3rd consumer mentioned: “The Nationwide lottery app is taking part in up. Most likely because of the IT chaos that was prompted at this time.”
Responding to an individual about the issue, the official Nationwide Lottery account mentioned: “Hello. We’re conscious that some gamers are having points accessing our web site and app. Apologies for the inconvenience, our workforce are at present investigating the problem to search out out what has occurred.”
