Samsung’s brand-new Galaxy Buds 3 Professional have been alleged to go on open sale from July 24 however high quality points have pushed that date by a full month. Samsung US has up to date the provision date to August 28 whereas Samsung’s UK and Germany branches present the Buds 3 Professional will ship from August 16. Amazon US has utterly eliminated the Buds 3 Professional itemizing.
The suspected trigger for these delays are the brand new silicone ear ideas which seem like ripping when eliminated. The tears render the information ineffective as they can’t be reattached and customers are compelled to put in one of many two substitute units which isn’t an ideal answer as these ideas are completely different sizes. A number of complaints on have appeared on Reddit with customers whose ear ideas have ripped throughout removing.
Samsung issued a step-by-step information on the best way to safely take away the Buds 3 Professional silicone ideas. The directions state that you shouldn’t twist the ear ideas or use your fingernails through the removing course of.
Samsung additionally issued an official neighborhood submit on its Samsung Korea discussion board:
We want to categorical our honest gratitude to all the shoppers who participated within the pre-sale of the Galaxy Buds 3 collection and others that came about till July 18th.
We deeply apologize for any high quality points you’ll have encountered with a number of the merchandise you bought through the pre-sale interval.
In the event you expertise any inconvenience with the product you bought, you may go to a close-by service middle to obtain acceptable measures reminiscent of trade or refund.
We are going to do our greatest to completely examine all processes earlier than the official home launch on the twenty fourth to stop comparable incidents from taking place once more.
